Personal Information

Name                                           : Raju Lama

Date of Birth                          : 24/12/1986

Nationality                             : Nepali

Religion                                  : Buddhism

Marital Status                        : Married

Sex                                          : Male

Health                                     : Fit, Non-Vegetarian & Under No Medication

Blood Group                          : A +

Languages Known                : English, Hindi & Nepali.

Career  Objective :- To pursue a challenging career in a progressive organization that would enhance my experience and help me contribute towards the growth of the organization. I would be open to positions with decision making responsibilities which shall allow me to use my skills and experience gained over the years of my career in Sales and Business banking.

Professional Experience: 15 Yrs

National Bank Of Ras Al Khaimah P.S.C; UAE (Publicly Known as RAK Bank). Relationship Manager – (24 May, 2022- Till date)

Job Profile

• Building positive relationship with customers and offer TWC-facility. And assisting with generating new
• Identifying opportunities for greater profits of
• Understand customer needs and develop plans to address
• Forward upselling and cross-selling opportunities to the sales
• Promote high quality sales, supply and customer services
• Doing business analysis and writing proposals which are submitted to credit, while simultaneously liaising and complying with different internal departments such as Credit, Crops, and business teams to make sure the disbursal process moves
• Doing general KYC work as well to make sure appropriate clients are being on

National Bank Of Ras Al Khaimah P.S.C; UAE (Publicly Known as RAK Bank). Relationship Officer – (21^st Feb, 2013 – April 2022)

Job Profile:

• Involved in SME Loans, Islamic Finance, Cross sell and Client Relationship
• Sourcing of customers for Business Loan and providing service to existing
• Analyze applicant’s financial status & credit to determine feasibility of granting
• Review and update loan files to ensure that they are complete and accurate according to policy.
• Steering various activities with the assistance of eight team members and reporting to Relationship
• Responsible for generating the business for other products of the bank (Credit card, Saving Account, Fixed Deposit, Bancassurance, Auto loans, Mortgage Loans, Facilities ).
• Coordinating with the operations team for streamlining various functions including smooth execution of collection / Disbursal of loans and recording minimal customer

AI Tayer Group (UAE)

Store Supervisor of Café Nero – (August 2010- December 2012)

Job Profile:

• Handling the Store
• Daily sales Work
• Maintain the good atmosphere in the
• Staff Motivation
• Setting goals and objectives
• Delegating the duties to the
• Providing assistance and support
• Creating a supportive working relationship
• Providing opportunities for future growth and advancement

Alshaya Group (QATAR)

Head Cashier at H And M (Aug 2008-Nov 2009)

• Handing the cash management
• Handling daily cash sales and POS sales and preparing the
• Providing cash management training to new joiner.

Academic Qualification

Intermediate from Rainbow International College, Kathmandu, Nepal

Computer Proficiency

• Spreadsheet (Excel) work
• Microsoft Office (MS-Words, MS-Excel and MS-PowerPoint).
• Fundamentals of Computer

Strength

• Smart working, Multi-tasking, Sincere, Punctual, Creative and
• Excellent Problem-Solving and Managerial
• Excellent oral and written Communication
• Can Work Efficiently-Individually or in a Team-Oriented

Leisure Time Interest

• Playing Football
• Singing
• Listen Soft Music